Terms & Conditions

Version: 29/07/2025

These Terms and Conditions constitute an agreement between you (the “User”) and …LTD (Company No. 000000), referred to as “we”, “us”, or “our”, and govern your use of and orders placed on our website.

By accessing our website and making a purchase, you agree to comply with the following terms. We reserve the right to amend these Terms and Conditions at any time without prior notice. You are responsible for keeping yourself informed of any updates. The version of the Terms and Conditions applicable to your purchase is the one in effect at the time of order placement. We recommend keeping a personal copy for your records.

1. Product Pricing

All product prices are listed in USD and EUR. Prices may be updated at any time without prior notice. However, the amount charged for a product will correspond to the price displayed at the moment your order was confirmed.

2. Orders

We reserve the right to cancel or reject orders from customers with unresolved issues from prior transactions.

Please note:

  • Items in your cart are not held until the order is successfully placed and confirmed.

  • If your session times out due to inactivity, your cart may be cleared, requiring you to re-add items.

  • We may refuse any order at our discretion without obligation to provide a reason.

  • Confirmation of dispatch constitutes acceptance of your order.

3. Product Availability

Product availability is not guaranteed. If a selected item is out of stock at the time of your order, we will notify you via email. If you’ve already paid for the product, a full refund will be issued.

4. Payment

All payments are securely processed using encrypted technology through our designated payment system. We accept Visa and Mastercard, including verification via secure authentication methods.

By submitting payment, you confirm that the credit card used belongs to you or that you have authorization from the cardholder. If your card issuer declines payment, your order will be cancelled. We bear no responsibility for any fees imposed by your card provider.

5. Resale Prohibited

Purchases made onour website are intended for personal use only. By ordering, you affirm that you are not buying for resale purposes. We reserve the right to cancel orders that appear to be placed for commercial resale.

6. Website Information

We strive to maintain accurate and up-to-date content on our site. However, we do not guarantee that all descriptions, images, or prices are free of errors. We reserve the right to modify content at any time.

We are not responsible for:

  • Inaccuracies or omissions on the site,

  • Errors from third-party services linked through the website,

  • Any losses or damages resulting from using or being unable to use the website,

  • Uninterrupted or secure access to the site.

External links on our site lead to third-party websites for which we are not accountable in terms of content or privacy practices.

7. Security

To ensure the highest level of protection for your transactions, all data exchanges during the ordering process are encrypted. Our website uses secure communication protocols to safeguard your personal and payment information.

8. Intellectual Property

All content on our site—including texts, visuals, logos, and graphics—is protected under intellectual property law. Use is strictly limited to personal, non-commercial purposes unless prior written permission is obtained.

For any requests to use our branding on blogs or other platforms, please contact us in writing.

9. Violations

We reserve the right to take legal action for breaches of these Terms, including restricting or terminating access to our website. Unauthorized access to restricted areas may result in prosecution.

10. Legal Compliance

Products sold on our site comply with applicable regulations in the country of origin. It is your responsibility to ensure that products ordered are legal for import and use in your location. We are not liable for legal issues that arise from non-compliance with local laws.

11. Personal Data & Privacy

To fulfill your order and manage customer relations, we collect certain personal information, including name, contact details, and delivery information. This data may be shared with service providers directly involved in processing your order.

We retain your data for legal compliance, security, and service improvement. You have the right to request access, correction, or deletion of your personal data. To exercise these rights, contact us with your full name and email address.

You may unsubscribe from marketing emails at any time by following the unsubscribe link in the communication.

12. Updates to These Terms

We may revise these Terms and Conditions periodically. When changes occur, we will update the effective date at the top of the page. You are encouraged to review the Terms regularly to stay informed.

13. Contact Us

For any questions, concerns, or complaints regarding these Terms, please reach out to us at:

info@biosupp.net

We will aim to respond promptly and resolve any issues to your satisfaction.

14. Governing Law & Jurisdiction

These Terms and Conditions and your relationship with …LTD shall be governed by the laws of the XXX.

In the case of a dispute, the matter shall be handled by the appropriate courts, unless otherwise stipulated by consumer protection laws in your jurisdiction.